Last updated: February 14, 2026

This Privacy Policy describes how A & E Upholstery, Inc (“Company,” “we,” “us,” “our”) collects, uses, and shares information when you visit aeautoupholstery.com, contact us, request a quote/estimate, schedule work, or use our services.

Information We Collect:

We may collect:Contact information: name, phone number, email, and address.Service/project information: details about your vehicle/boat/RV/motorcycle, requested services, photos you share, notes, preferences, and measurements (if applicable).Communications: emails, SMS/texts, chat messages, voicemails, and call recordings (if enabled).

Website usage data:

IP address, browser/device information, pages visited, and similar analytics data.

How We Use Information

We use your information to: provide quotes/estimates, schedule appointments, coordinate drop-off/pick-up, and complete requested upholstery/restoration services.Send service-related messages (appointment confirmations, updates, follow-ups, and customer support).Improve our website, services, and internal operations.Help prevent fraud/abuse and maintain the security of our systems.Comply with legal obligations.

Text Messaging (SMS) and Phone Calls

If you provide your phone number and click on the consent checkboxes on our website, you may receive calls and/or text messages related to:

scheduling and appointment confirmationsQuote/estimate follow-upProject updates and coordinationService communications and (when applicable) review requestsMessage frequency varies. Message & data rates may apply.You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at [email protected].

How We Share Information:

We may share information with trusted service providers who help us operate our business (for example: phone/SMS providers, email providers, CRM and scheduling tools, website hosting, analytics providers, and payment processors).

These providers are only permitted to use your information to provide services to us and must protect it.We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Cookies / Analytics

We may use cookies or similar tools to improve site functionality and understand basic website usage. You can adjust cookie settings in your browser.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure.

Data Retention

We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may request to:

Access, correct, or delete your personal information (subject to legal/operational limits)Opt out of marketing emails (if any) using an unsubscribe linkOpt out of SMS by replying STOP

Contact Us

If you have questions about this Privacy Policy, contact:

A & E Upholstery, Inc
1668 N Harbor City Blvd, Melbourne, FL 32935
Phone: (321) 254-6597
Email: [email protected]